When your order is shipped, you will receive a confirmation email. You will also receive a tracking number. Please see below on how to track your parcel:

Example Tracking Number


Tracking Site




For further information on how to track your parcel in your destination country, please view our dedicated International Tracking pageĀ 

If your parcel has not been delivered within 28 days, please contact us immediately.

Please note, we are unable to investigate any tracking or delivery issues 60 days after the parcel has been shipped. Any issues that are not raised within 60 days of the parcel being shipped, will not be eligible for refund or reshipment.